OFS Metrics provides companies in the oil and gas and broader energy industry with unsurpassed customer satisfaction data and insights, including benchmarking against other companies serving the industry. We know the industry and have more than a decade of experience measuring customer satisfaction in the space.
OFS Metrics is a division of EnergyPoint Research. Founded in 2003, EnergyPoint conducts annual independent customer satisfaction surveys in a range of industry segments. The firm publishes detailed ratings and analytical reports from its surveys.
With full access to EnergyPoint's database of 1,000,000+ data points detailing the customer satisfaction ratings of many of the industry's most recognized suppliers, OFS Metrics offers insights and capabilities that are unmatched in the industry.
Looking to improve your performance with customers? We can help.
OFS Metrics is a division of EnergyPoint Research, publisher of the oil and gas industry's most closely watched customer satisfaction ratings and rankings.
We provide industry suppliers of all types with the data, analysis and insights they need regarding their customer satisfaction.
We deliver actionable data, comparing resultings to industry-wide information from our database of supplier ratings.
As a result, you make better decisions to grow your business.