Who We Are

OFS Metrics provides companies in the oil and gas and broader energy industry with unsurpassed customer satisfaction data and insights, including benchmarking against other companies serving the industry. We know the industry and have more than a decade of experience measuring customer satisfaction in the space.

OFS Metrics is a division of EnergyPoint Research. Founded in 2003, EnergyPoint conducts annual independent customer satisfaction surveys in a range of industry segments. The firm publishes detailed ratings and analytical reports from its surveys.

With full access to EnergyPoint's database of 1,000,000+ data points detailing the customer satisfaction ratings of many of the industry's most recognized suppliers, OFS Metrics offers insights and capabilities that are unmatched in the industry.