Strong customer satisfaction helps build stronger brands, creates more loyal customers, and leads to enhanced growth opportunities.
Understanding your company’s customer satisfaction and gaining market intelligence about your competitors can benefit your entire organization, including sales, business development, operations, engineering, back office and other vital functions.
With our studies, you will understand how to better meet customer expectations, distinguish opportunities for growth and add-on sales, discover ways to build customer loyalty, and evaluate how to address weaknesses... all while building on your recognized strengths.
In short, we help you find your competitive edge.
Let us put our extensive experience in customer satisfaction surveys to work for you.
Download our brochure below to learn more.
Looking to improve your performance with customers? Our market research studies can help.
OFS Metrics is a division of EnergyPoint Research, publisher of the oilfield's most closely watched customer satisfaction surveys.
We provide oilfield suppliers with data, analysis and insights regarding the satisfaction of their customers.
We deliver actionable information and compare it to industry-wide information from our large database of survey results.
Our market research helps you make better decisions to grow your business.