Our Supplier Benchmarking Surveys are customized satisfaction studies developed specifically for your business:
With more than a decade of experience measuring customer satisfaction in the oil and gas industry, we deliver insights that surpass other approaches. Your customized study is based on established, structured processes that are unobtrusive and easy on you and your customers.
OFS Metrics' five-step process includes:
OFS Metrics has the in-depth knowledge and expertise to ensure a smooth process and a quality end product. We work closely with you and your team to develop a survey that delivers important insights and provides benchmarks against competitors to help propel your company forward.
Looking to improve your performance with customers? We can help.
OFS Metrics is a division of EnergyPoint Research, publisher of the oil and gas industry's most closely watched customer satisfaction ratings and rankings.
We provide oilfield suppliers of all types with the data, analysis and insights they need regarding their customer satisfaction.
We deliver actionable data, comparing resultings to industry-wide information from our database of supplier ratings.
As a result, you make better decisions to grow your business.