Our Supplier Benchmarking Surveys are customized satisfaction studies developed specifically for your business:
With more than a decade of experience guaging customer satisfaction in the oil and gas industry, we deliver insights that surpass other survey approaches. Your customized study is based on established, structured processes that are unobtrusive, quick to administer, and easy on you and your customers.
OFS Metrics' five-step process includes:
OFS Metrics has the in-depth knowledge and expertise to ensure a smooth process and a quality end product. We work closely with you and your team to develop a survey that delivers important insights and provides benchmarks against competitors to help propel your company forward.
Looking to improve your performance with customers? Our market research studies can help.
OFS Metrics is a division of EnergyPoint Research, publisher of the oilfield's most closely watched customer satisfaction surveys.
We provide oilfield suppliers with data, analysis and insights regarding the satisfaction of their customers.
We deliver actionable information and compare it to industry-wide information from our large database of survey results.
Our market research helps you make better decisions to grow your business.